Note: All personal information is held securely in accordance with the appropriate legislation, is confidential and treated
Port 4000 will be used to communicate with the SMARTdoc Server.
This port may be blocked by firewalls. A firewall can be located on the network and/or on the computer itself.
If a firewall is active on the network, this port will need to be opened by an IT/network technician. When another service is already using this port, it is possible to change the port number at any time. Please contact our Helpdesk for more information.
When no Active Directory is available it is impossible to authenticate users with the SMARTdoc database.
* Currently we have our own user management available, but with some limitations for managing the user database. Please contact our Sales team for more information or create a ticket at the Helpdesk.
There needs to be at least one user inside the "SD Admins" group to manage SMARTdoc Server. Preferably this user also has full access to the SQL database.
* Currently we have our own user management available, but with some limitations for managing the user database. Please contact our Sales team for more information or create a ticket at our Helpdesk.
Please contact our Sales team or our Helpdesk for more information about using database services in the cloud. They will walk you through the necessary steps to manage your database in the cloud.
Full Text Search is not installed by default. Make sure this option is selected when installing Microsoft SQL Server. Make sure to backup existing database(s) before adding the Full Text Search component to an existing installation.
Sometimes we need the actual SQL Server installation files you have used for installation, to avoid conflicts when updating an existing installation. Please make sure these are available during the installation of SMARTdoc.
Please make sure to install SQL Server before adding any options.
Please make sure we have all the user(s) and password(s) available during the SMARTdoc Server installation.
Optionally you could also install the SQL Server Management Studio to make it easier for our support team to help you further when problems should occur.
To get the most out of your document management system it is recommended to add searchable documents.
Please contact our Sales team for more information.